SMS Policy

Last Updated: June 18, 2026

At JELANI, we respect your privacy and are committed to providing transparent information about our SMS messaging program. This SMS Policy explains how we collect, use, and manage your mobile phone information when you opt in to receive text messages from JELANI.

SMS Program Description

By contacting us via SMS with your mobile number, you consent to receive recurring automated marketing and promotional text messages from JELANI LLC. Consent is not a condition of purchase.Message frequency may vary. Message & Data rates may apply. Reply STOP to opt out or HELP for help. These messages may include:

  • Product launches and new arrivals
  • Exclusive promotions and discounts
  • Cart reminders
  • Order updates and shipping notifications
  • Brand news and announcements
  • Special events and limited-time offers

Consent to receive marketing text messages is not a condition of purchase.

Message Frequency

Message frequency may vary based on your interactions with JELANI and current promotions. Subscribers can generally expect to receive up to 8 messages per month, though frequency may increase during special campaigns or seasonal promotions.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's pricing plan. JELANI is not responsible for any charges incurred from receiving SMS messages.

Opting In

You may opt in to receive SMS messages by:

  • Signing up through forms on JELANI.com
  • Checking an SMS consent box during checkout
  • Participating in promotions or giveaways that include SMS enrollment
  • Providing your mobile number and consenting to receive messages

By opting in, you confirm that you are the authorized user of the mobile number provided.

Opting Out

You may opt out of receiving SMS marketing messages at any time by:

  • Replying STOP to any text message
  • Calling (574) 406-1620
  • Contacting our customer support team

After opting out, you may receive one final confirmation message indicating that your subscription has been canceled.

Help and Support

For assistance with our SMS program:

  • Reply HELP to any message
  • Call (574) 406-1620
  • Visit JELANI.com

Privacy and Data Use

We value your privacy. Information collected through our SMS program is used to:

  • Deliver requested text messages
  • Personalize offers and promotions
  • Improve customer experience
  • Process orders and customer service requests
  • Comply with legal obligations

JELANI LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Carrier Disclaimer

Participating mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on effective transmission by your wireless service provider.

Eligibility

You must be at least 18 years old or have parental consent to participate in our SMS program.

Changes to This Policy

JELANI reserves the right to modify this SMS Policy at any time. Any changes will be posted on this page with an updated revision date. Continued participation in the SMS program after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions regarding this SMS Policy or our SMS marketing program, please contact us:

JELANI LLC
Phone: (574) 406-1620
Website: JELANI.com

SMS Consent Disclosure

By providing your mobile phone number and opting in to receive SMS communications from JELANI, you agree to receive recurring automated marketing and informational text messages at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for assistance. For support, call (574) 406-1620.